Return & Exchanges

SAHAR values its customers and strives to provide them with the best possible service. If you wish to exchange a purchased item, our customer care
team is here to assist you every step of the way.

If the conditions of the exchange are met, customers can call or WhatsApp our customer service team at +92 300 1072427 or email us at The online exchange process takes 7-10 days to complete.

Unfortunately, we do not have a return policy, and refunds will be issued in the form of coupons of the same value, valid for the online store only and for use within 1 month’s time. We do not accept any returns or exchanges on sale items.

Order Cancellation

  • You may cancel your order any time before your order is processed.

  • Once the order is shipped, you will receive a shipping confirmation via email with your COD amount as well as order tracking ID.

  • SAHAR holds the authority to cancel any order in cases, such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.